Request a return

You have 14 days from delivery to change your mind, with no need to explain why. For a faulty or wrong product the return is free.

Which order?

Enter the order code from your confirmation email (e.g. RWP-2026-AB12CD) and the email you used at checkout.

Order code

What are you returning?

Choose the products and how many. The rest of the order stays with you.

Why?

Changed my mindRight of withdrawal: no reason needed.Faulty or damagedFree return. A photo helps us.Wrong productFree return. A photo helps us.

Anything to tell us? (optional)

Photos (optional, up to 5)

Add photo

How will you send it back?

Send me a prepaid labelYou print it and stick it on the parcel. Its cost is deducted from the refund.I'll ship it myselfWith a courier of your choice, at your own cost. We'll give you the address.

We refund the returned products within 14 days of receiving them, to the payment method you used. Original shipping is refunded only if you return the whole order. Details in the Terms of sale.

Prefer to write? You can also use the standard withdrawal form or email info@printshapes.it.